Soh Tanaka is definitely one of those designers out there whose websites you would like to visit over and over again. At least as fr as I am concerned. In a recent visit to his site I came accross the amazing Facebook like foot panel tutorial. din’t think tice about it because it was something similar to what I had been looking for , for my  buddypress websites. So, I  set to create a wordpress plugin based on that design.

You can visit the wordpress plugin I created based on that  by visiting in the the main wordpress plugins repository at  http://wordpress.org/extend/plugins/facebook-foot-panel/

You can also find more info about the plugin and details on new versions at my site I dedicated to share my wordpress expertise at http://www.wprooms.com

If all goes well, I will be releasing the regular wordpress plugin within the next week or so.

Popularity: 38% [?]

As the web ages, the need for faster more efficient applications is needed to handle the ever increasing amount of information both in terms of volume and deliverability grows even  higher. When Janvier designs launched officially last, I was focusing on showing the world what I could do with the wordpress + Buddypress combination. I worked with various customers all over the planet and the results were satisfactory! Even though I was focusing on getting as much work as I possibly could, I learned a few lessons on the way.

Customer satisfaction is measurable, and can be summed up based on a few factors as I am going to share below.

Quality of work (ability to deliver beyond customer’s expectations)

First of all, a buyer hires you simply because they think/hope you can do what they can’t and hopefully with as much details as they have in mind (though this is not always possible). It then makes sense that most buyers want good well done applications.

Delivery time.

The time it takes from the  time a project is assigned to the time it’s handed as complete.  It is another factor that site owners especially take very seriously. There are many  possible reasons, but the clearest to me is that most of them are web entrepreneurs who want to use their websites to generate some revenue. The sooner that money can start flowing the better. Most of my clients are reasonable with time delivery ranging from 2 days to 6 weeks  so far depending on the project at hand.

Affordability

Why would someone pay $2000 to get a wordpress theme they could get done at $600? My clients have told me over and again that they were impressed by my service because of the fairly priced services at various levels. In other words the ” Service provided to the amount charge ratio ” falls within the affordable range. For more information on pricing, check the prices at the Pricing page.

Professionalism.

When I was working in Technical support at Hewlett Packard, the main focus was politeness and professionalism. Of course! That is what makes the customers like your company’s products and services. So far the response I have had from my clients indicate a good sense of satisfaction from as far as professionalism is concerned. I definitely owe this to my experience as a Technical Support agent and a Customer service representative for Bell Canada, where I served for more than two years.

As of January 2010 Janvier Designs is heading in another direction with a new set of principles to insure maximum satisfaction for our clients. This is the main reason the bar’s been raised in terms of price and the kind of service we offer. As a fully featured developer for Wordpress and Buddypress, the focus of Janvier designs this year will be to provide excellent quality service because that is what our clients want and we should not go any lower!!!

Popularity: 22% [?]

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When I started Janvier Designs back in 2008 I was focusing in the immediate. I needed a way of sharing with the world my skills as a designer. I had no idea it would be evolving into a business slowly, but it has. Often I receive customers asking me how they can get hold of me in a “more direct” way. To solve that once for all, I decided to use a Live support method. That is, once you get to the site, you can choose to chat with an operator live during operation hours (Monday through Friday 8:00 Am – 17:00 PM Eastern Standard time).

There are various advantages for this application, as discussed below, but the most important is the “real time effect”.

1. Real time effect.
   As the Internet ages, people need access to the information fast. The more accessible in “real time” the information is, the better it would be.
2. Assisted navigation.
   Let’s face it, most people out there don’t care going through every page of your website. As a matter of fact, the less pages the would have to go through the better. In a chat environment, it is pretty easy to help your visitors navigate through your sites by pointing them in the right direction.
3. The web standards today encourage “interactivity”.
   It used to be the case that the web master would provide the content of the site 100%. Recent leaps in web development have made it possible to make more interesting application that enhance user participation. Live chat is one of the best, if not the best!
4. Cool features !
   I know that sounds pretty cheesy, but the truth is, the chat capability allows the visitors and the operator at JanvierDesigns do much more than just  chat. They can share documents, screen snapshots, links and so much more. Could it be cooler than that?
5. We’re not always online, but you can still reach us!
   JanvierDesigns is not an enterprise with people all over the world that we would work 247. However, if we happen to be away from the desk, you can still reach us by leaving a message. Even during the weekend, we answers emails!

Web development is about combining different types of skills and tools to make an interesting website or web application. Chat can enhance that to an amazing level!

Popularity: 30% [?]